Our Ilkeston Home Care Branch opened its doors in late 2018. Situated in the upstairs of our Premier Mobility.com shop, we have a fantastic location on the high street for care staff and service users alike to pop in. Since opening this branch in 2018, we’ve built an excellent reputation and great knowledge of the local areas.

Our Branch understand how a simple daily task can become an increasingly difficult challenge. We’re here to help. All our care team are qualified to help with any task you need help with. The bespoke service we offer ranges from medication managing to helping with personal care.

To view one of our online brochures, click the following link – Premier Care Brochure


Service Excellence Winners


Small Family Business of the Year


Skills for Care Highly Commended

Hourly Home Care – This allows our carers to give a higher quality of care with more time with the client.

Hospital to Home Care – One of the leading causes of hospital readmission or slow post-hospitalisation recovery is the lack of proper support following a hospital discharge

Respite Home Care – For temporary care to provide family caregivers relief from the full-time care they have been providing for a loved one.

Personal Care Services – A recent survey said, 100% of our clients said they were treated with dignity and respect

Companionship Care – The number of over-50s experiencing loneliness is set to reach 2 million by 2025. This compares to around 1.4 million in 2016 – a 49% increase in 10 years (Age UK 2018, All The Lonely People)

In 2019, we’ve introduced Digital Care Planning for all our Employees, Service User’s and their families. This enables us to update a care plan with a click of a button. All a Service User or their family have to do is contact us to change something in their plan and we can update it for their care worker to see within seconds. This also helps us ensure that all the Service User’s tasks in a visit is completed as their allocated care worker will tick these off whilst at the visit. This is included for medication as there is a section on there for E-Mar Charts.

Once a visit is completed, our care worker can provide feedback. The tasks, E-Mar Chart and the feedback of that visit can be accessed by the Service User and their family through our client log in at the top of this page, this will be accessible no matter if a family member is next door or in another country. This system follows all GDPR legislation and ensures Premier Care are stepping in the right way to become paper free.

We’ve been proving HomeHelp services in your local community for over 20 years. Over time, easy tasks can become challenging. We’re here to help! We understand that a clean and tidy home can be a considerable part of living well.

We can help with;

  • General Cleaning tasks
  • Social Visits (Cinema, Hairdressers or even Bingo)
  • Shopping Trips
  • Appointments

If you’re considering having our HomeHelp support, you can arrange a free no obligation consultation by filling in the contact form below or ringing 01623 810100.

5% off for every Premier Care Service User
0% Finance Available 


Derbyshire – 148 Bath Street, Ilkeston, Derbyshire, DE7 8FF
Nottinghamshire – Kings Mill Hosptial, Mansfield Road, Sutton-in-Ashfield NG17 4JL
Sheffield – 17-21 Abbey Lane, Sheffield, S8 0BJ

Opening Times 
Monday – Friday – 9:30-16:30
Saturday – 10:00 – 15:00
Sunday & Bank Holiday – Closed


Care visits per week


Care hours per week



Meet our team

Ange Cowan,
Community Registered Manager – Ilkeston Home Care Branch

I’m the Community Registered Manager for the Ilkeston Home Care Branch at Premier Care. I have worked for Premier Care for 3 years and I’ve worked my way up from a care worker. I started as a Home Care worker in 2011 and have not looked back ever since. I have achieved my level 2 and 3 diploma’s and I am currently working towards my Level 5 diploma which will be completed by December 2019. Since becoming the registered manager of the Ilkeston Home Care Branch at Premier Care it is my goal to achieve the best quality care for my service users and give the staff I manage the support and guidance they need on their premier care journey.

Ilkeston Home Care, Ilkeston Home Care
Ilkeston Home Care, Ilkeston Home Care

Tracey Poole

Care Director
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Nicola Marsh

Business Operations Manager
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Michael Shelley

Business Operations Manager
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Justine Conlan

Community Co-Ordinator
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Rosie Clarke

Human Resources Manager
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Josh Moody

Recruitment Officer
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Deb Patrick

Finance Manager
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Katie Atkins

Finance Assistant

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