Our Chesterfield Home Care Branch has been providing our services for over 20+ years. In 2019, we made the decision to open a dedication home care branch due to sizeable growth and distinguished reputation within the local community. Situated in our head office, we have a dedicated management team for the home care we provide in and around Chesterfield. This means we can truly deliver a high quality service.

It can be be difficult seeing yourself or a loved one age and become unable to do the things that they once enjoyed. Perhaps you or your family have become unable to visit as often as you liked, and you or your loved one just need someone to pop in. Taking those first steps into admitting some extra help around the home is needed can be difficult with elderly friends, relatives and especially for the individual themselves.

We understand how a simple daily task can become an increasingly difficult challenge. We’re here to help. All our care team are qualified to help with any task you need help with. Our bespoke service ranges from medication managing to helping with personal care.

To view one of our online brochures, click the following link – Premier Care Brochure

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Service Excellence Winners

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Small Family Business of the Year

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Skills for Care Highly Commended

Hourly Home Care – This allows our carers to give a higher quality of care with more time with the client.

Hospital to Home Care – One of the leading causes of hospital readmission or slow post-hospitalisation recovery is the lack of proper support following a hospital discharge

Respite Home Care – This is temporary care to provide family caregivers relief from the full-time care they have been providing for a loved one.

Personal Care Services – From a recent survey, 100% of our clients said they were treated with dignity and respect

Companionship Care – The number of over-50s experiencing loneliness is set to reach 2 million by 2025. This compares to around 1.4 million in 2016 – a 49% increase in 10 years (Age UK 2018, All The Lonely People)

In 2019, we’ve introduced Digital Care Planning for all our Employees, Service User’s and their families. This enables us to update a care plan with a click of a button. All a Service User or their family have to do is contact us to change something in their plan and we can update it for their care worker to see within seconds.

This also helps us ensure that all the Service User’s tasks in a visit is completed as their allocated care worker will tick these off whilst at the visit. This is included for medication as there is a section on there for E-Mar Charts.

Once a visit is completed, our care worker can provide feedback. The tasks, E-Mar Chart and the feedback of that visit can be accessed by the Service User and their family through our client log in at the top of this page, this will be accessible no matter where family are.

This means that the Service User can be safe at home in Chesterfield, and their family can be next door, down the road, in another city or even another country and have access. This means that they can have peace of mind that the Service User is being cared for – even if they can’t visit every day.

Our system follows all GDPR legislation and ensures Premier Care are stepping in the right way to become paper free.

We’ve been proving HomeHelp services in your Chesterfield community for over 20 years. Over time, easy tasks can become challenging. We’re here to help! We understand that a clean and tidy home can be a considerable part of living well.

We can help with;

  • General Cleaning tasks
  • Social Visits (Cinema, Hairdressers or even Bingo)
  • Shopping Trips
  • Appointments

If you’re considering having our HomeHelp support, you can arrange a free no obligation consultation by filling in the contact form below or ringing 01623 810100.

5% off for every Premier Care Service User
0% Finance AvailableΒ 

www.premiermobility.com

Showrooms
Sheffield – 17-21 Abbey Lane, Sheffield, S8 0BJ
Derbyshire – 148 Bath Street, Ilkeston, Derbyshire, DE7 8FF
Nottinghamshire – Kings Mill Hosptial, Mansfield Road, Sutton-in-Ashfield NG17 4JL

Opening TimesΒ 
Monday – Friday – 9:30-16:30
Saturday – 10:00 – 15:00
Sunday & Bank Holiday – Closed

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Care visits per week

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Care hours per week

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Carers

Meet our team

Tracy Marsden,
Community Registered Manager – Chesterfield Home Care Branch

I have been Registered for many years with the CareΒ  Quality Commission in my roles within Social Care. I started off as a Home Care Worker at 27 years old. Prior to this I worked within retail howeverΒ  my mum sadly had a stroke therefore I spent a lot of time caring for her. From that experience I realised I wanted to pursue caring for people as a career. I am now 56 years old and have worked continuous in Social Care during my time working in this setting, I achieved all my qualifications including my managers awards and since the age of 30 have been a manager within Home Care, Residential and Nursing Homes with all types of client groups. I have recently joined Premier Care to work in home care again and finish my career where my heart lies, enabling people to live at home for as long as possible and maintain as much independence as possible. My goal is to make the Chesterfield Home Care Branch as successful as it can be and deliver the highest quality service with the service users at the centre of every decision made about their support and to pass on my knowledge to the staff team I manage.

Tracey Poole

Tracey Poole

Care Director
Nicola Marsh

Nicola Marsh

Business Operations Manager
Nikki Arstall

Nikki Arstall

Operations Manager
Amanda Winnard

Amanda Winnard

Community Co-Ordinator
Deb Patrick

Deb Patrick

Finance Manager
Katie Atkins

Katie Atkins

Finance Assistant
Josh Moody

Josh Moody

Recruitment Officer
Molly Price

Molly Price

On-Boarding Manager